Technical Support

Have a question or issue with your Riptide? The following videos will help you get the issue solved quickly! Please follow the below videos/instructions for diagnosing your Riptide!

Troubleshooting Guide
Riptide SL Assembly
Riptide XP Assembly
Motor/Power Cord Replacement
Cord Repair Kit
Battery Information

If you have any questions or issues please do not hesitate to reach out at sales@riptidevac.com or by phone at 1-800-735-3029

Repair Tools:
Diagnostic Tool Kit
Cord Repair Kit

Troubleshooting Guide

Written Instructions:
Riptide Diagnostic Guide- English
Riptide Diagnostic Guide- Spanish
Riptide Diagnostic Guide- Portuguese

Riptide SL Assembly Guide

Written Instructions:
Riptide Vacuum Owners Manual

Riptide XP Assembly Guide

Written Instructions:
Riptide XP Owners Manual

Motor/Power Cord Replacement

Cord Repair Kit

Battery Information

Riptide SL
Group 27 Deep Cycle Battery
These batteries are available at Wal-Mart, Costco, Auto-Parts Stores, Batteries Plus.
Riptide XP
35 Amp Hour Deep Cycle Battery
These batteries are available at Batteries Plus a nationwide chain and Amazon
Battery Charger
Any 12 Volt Automatic charger with a minimum of 7.5 amp output will work with your battery. It is important to not select a trickle charger, as these are meant for maintaining batteries and will not charge the battery overnight. You will want to select a charger with a minimum output of 7.5 amps. Automatic battery chargers are available at Batteries Plus, Wal-Mart, Amazon, Costco, Auto-Parts Stores, and other retailers.